Shipping Policy

At Svasika, we strive to provide a smooth and efficient shipping experience for all of our customers within Malaysia. Please review our shipping policy for details on our shipping process, timelines, and conditions.

1. Shipping Areas

Currently, we only offer shipping within Malaysia.

2. Shipping Timeframes

West Malaysia: All orders are shipped within 3 business days from the order date.
East Malaysia: All orders are shipped within 5 business days from the order date.

Please note that shipping times may vary due to factors such as weather conditions, holidays, or other unforeseen delays.

3. Shipping Costs

Shipping costs are calculated at checkout based on the destination and weight of your order. You will be able to review the total shipping cost before completing your purchase.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (if available) so you can track the status of your order.

5. Delivery Issues

If you experience any issues with the delivery of your order, such as delays or missing items, please contact us at svasikaco@gmail.com or through our contact details on our website. We will do our best to resolve any concerns.

6. Incorrect Shipping Information

Please ensure that all shipping details (address, contact information) are correct before submitting your order. Svasika is not responsible for delays or lost packages caused by incorrect or incomplete shipping information.

7. Shipping Holidays

Please note that we do not ship on public holidays. Orders placed on or just before holidays may experience slight delays in processing.

8. Changes to This Shipping Policy

Svasika reserves the right to update or modify this shipping policy at any time. Any changes will be posted on this page with an updated effective date.

If you have any questions or concerns about your shipment, please feel free to contact us.

Contact Information: